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Job Description
Job Summary:
As a Housekeeper, you will be responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces. Your duties include cleaning, tidying, and restocking supplies to ensure a comfortable and welcoming environment for guests.
Responsibilities
Room Cleaning: Clean and sanitize guest rooms, including making beds, dusting, vacuuming, and cleaning bathrooms.
Supply Management: Replenish room supplies such as toiletries, towels, and linens. Ensure all supplies are stocked and neatly arranged.
Public Areas: Clean and maintain public areas, including lobbies, hallways, and restrooms, ensuring they are clean and presentable at all times.
Laundry: Collect, sort, and transport laundry. Ensure that all linens are clean, pressed, and properly stored.
Inspection: Perform regular inspections of guest rooms and public areas to ensure cleanliness standards are met. Report any maintenance issues or damages.
Guest Requests: Respond promptly and courteously to guest requests for additional items or services.
Health and Safety Compliance: Adhere to all health and safety regulations, including the proper use of cleaning chemicals and equipment.
Record Keeping: Maintain accurate records of cleaning activities, room status, and any maintenance needs.
Team Collaboration: Work closely with other housekeeping staff and departments to ensure efficient service and smooth operations.
Special Projects: Assist with special cleaning projects and deep-cleaning tasks as needed.
Minimum Qualifications
Experience: Previous experience as a housekeeper or in a similar role is preferred.
Skills: Excellent attention to detail and a commitment to maintaining high cleanliness standards.
Physical Stamina: Ability to perform physically demanding tasks, including standing for long periods, bending, lifting, and carrying heavy items.
Time Management: Strong time management skills to efficiently complete tasks within designated timeframes.
Team Player: Good communication and teamwork skills to collaborate effectively with other staff.
Flexibility: Willingness to work various shifts, including weekends, holidays, and evenings.
Customer Service: Friendly and professional demeanor with the ability to interact positively with guests.
Health and Safety Awareness: Basic understanding of health and safety practices related to housekeeping tasks.
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