Jobs Overview
Wine Waiter
Jobs Description
As a Wine Waiter, you will enhance our guests’ dining experience by providing expert wine service and recommendations. Your knowledge of wines, excellent customer service skills, and attention to detail will help create a memorable and enjoyable atmosphere for our patrons.
Responsibilities
Wine Service: Present and serve wines to guests in accordance with restaurant standards, including decanting and wine pouring techniques.
Wine Recommendations: Assist guests in selecting wines that complement their meals, offering informed and thoughtful suggestions based on their preferences and the menu.
Inventory Management: Monitor and manage wine inventory, including restocking wine cellars and updating wine lists as needed.
Wine Presentation: Ensure that wines are properly stored, presented, and served at the correct temperature.
Customer Engagement: Build rapport with guests, providing a welcoming and knowledgeable presence to enhance their dining experience.
Sales and Upselling: Promote and upsell wines to increase sales and enhance the overall dining experience.
Team Collaboration: Work closely with the kitchen and serving staff to coordinate the timing of wine service with meal courses.
Education and Training: Stay updated on wine trends, new arrivals, and industry developments. Share knowledge with team members and participate in ongoing training.
Minimum Qualifications
Experience: Previous experience as a wine waiter or in a similar role is required. Strong knowledge of wines and wine service is essential.
Skills: Excellent customer service and communication skills, with the ability to engage and build rapport with guests.
Certification: Certification from a recognized wine education program (e.g., WSET, Court of Master Sommeliers) is a plus.
Attention to Detail: High level of attention to detail and commitment to providing exceptional service.
Physical Stamina: Ability to stand for long periods and carry wine bottles and trays.
Team Player: Strong teamwork skills and the ability to collaborate effectively with kitchen and serving staff.
Flexibility: Willingness to work various shifts, including evenings, weekends, and holidays.
Passion for Wine: Genuine interest and enthusiasm for wines and the ability to convey this passion to guests.
Please note: This role is being offered as an ongoing temporary position.
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